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How to request for a refund?
How to request for a refund?
Chong Z. avatar
Written by Chong Z.
Updated over 10 months ago

We understand that sometimes circumstances change, and you might need to request a refund. This guide will walk you through the easy and transparent process of requesting a refund with ServGo.

Know Your Eligibility:

  • Refunds are available within 7 days after your initial purchase.

  • If you encounter any issues, reach out to our support staff first before initiating a refund.

Refund Process:

To start the refund process, open a ticket at Client Area, our support staff is here to assist you, so be specific about the reason for your refund request.

Once we receive your refund request, our dedicated staff will promptly address it and the refunds will be applied to the credit balance on your account.

Keep in mind that certain services, such as setup fees, add-ons, or domain registration, are non-refundable.

For more information about our refund policy, you may refer to ServGo Refund Policy. ServGo is committed to transparency and fairness in our refund policy. We aim to assist you in every step of your gaming journey. Remember, our support team is here to address your concerns and find solutions before opting for a refund.

Your satisfaction is our priority.

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